Find guidance on how to develop the way you carry out remote consultations, ensuring it is personalised, equitable, flexible and safe. You can also find help with evaluating and future-proofing your delivery
Are you, your team or organisation successfully providing a hybrid, personalised, flexible blend of remote and in-person physiotherapy delivery?
This implementation guide will help you in planning your next steps in developing and using the CSP remote consultations recommendations in your day-to-day practice.
![Your route to remote consultations](/sites/default/files/styles/unstyled_max_width_1200px/public/media-image/2022-09/Remote%20consultations%20roadmap.jpg?itok=EIKm4y4l)
Using the findings of the National Evaluation of Remote Physiotherapy Services, the CSP has formulated key recommendations applicable across all relevant services and sectors to guide service development towards a hybrid model of service delivery.
The guidance will to support you to:
- Reflect on your current knowledge and skills to identify areas that you want to develop further
- Take steps to contribute to the evaluation of your team’s and service’s working practices
- Contribute to future service design, planning and evaluation
- Find useful external resources to support your day-to-day practice and your patient’s experience.
- Create a structure around which you can start conversations with your colleagues and service leads/managers
Clinical digital leadership is required at service and organisational level to drive procurement, improvement and use of digital products. It is essential to have a prepared and effectively resourced workforce who have a strong voice in optimising service development to catalysis these changes.
In our guidance, you will find information for service leads/organisations and for the physiotherapy workforce – although both aspects need consideration to achieve effective service development.
Guidance has been structured under four areas of concern:
1 – Make sure services work for your patients
Decisions regarding consultation approaches should be personalised, flexible and equitable
![Getting public involvement to do your research project](/sites/default/files/styles/content_snippet/public/media-image/2020-01/001707_1200x675_doing_research_research_projects.jpg?itok=eggnYLuJ)
2 – Ensure the services are safe
Consider your policies, standards, staffing and equipment to ensure a delivery of service that is safe for staff and patients
![Hands clasping each other](/sites/default/files/styles/content_snippet/public/media-image/2020-07/global_network.jpg?itok=yVPxwY5S)
3 – Evaluate your services
There are many areas to consider when evaluating your remote services, and changes in practice delivery
![Big data is key to the future of the NHS, conference hears](/sites/default/files/styles/content_snippet/public/edited_big_data.jpg?itok=zyJQ1fHa)
4 – Look to the future
The investment and research needed to build service delivery that is fit for years to come
![several computers connected together](/sites/default/files/styles/content_snippet/public/media-image/2020-05/monitor-1356061_1280.jpg?itok=cCpr0cC8)